Question 1

Do I need a prescription to start?

Accepted Answer

No — you need a consultation. Every Lab63 treatment is prescription-only, and the prescription comes from your video consultation with a PRC-licensed physician.

Question 2

What happens on the video call?

Accepted Answer

A 20-minute conversation with a licensed doctor: your goals, your history, and whether treatment is appropriate. If it isn't, we'll tell you — the initial consultation is free.

Question 3

How much does treatment cost?

Accepted Answer

There are no prices on the site because there is no off-the-shelf product. Your physician builds a program for you and quotes it before anything is dispensed — you decide then.

Question 4

Do I need recent lab work?

Accepted Answer

Not to book. If your physician needs a baseline panel, they'll arrange an at-home draw as part of your program.

Question 5

Is peptide therapy safe?

Accepted Answer

When physician-prescribed and properly sourced, yes. Your doctor screens your history first, all formulations come from cGMP pharmaceutical facilities, and every protocol includes follow-ups.

Question 6

Where do the medications come from?

Accepted Answer

Every pen is compounded by a cGMP pharmaceutical facility, dispensed against your named prescription, and third-party tested. Nothing generic, nothing off a shelf.

Question 7

What if the doctor says treatment isn't right for me?

Accepted Answer

Then you'll leave with honest advice and no bill. We prescribe only when it's medically appropriate — that's the point of the consultation.

Question 8

Can I use Lab63 alongside my own doctor?

Accepted Answer

Yes — and we encourage it. With your consent we can share your protocol and lab results with your existing physician.

Question 9

How fast is delivery?

Accepted Answer

1–2 days across Metro Manila, 2–5 days nationwide, in discreet temperature-controlled packaging.

Question 10

Is the packaging discreet?

Accepted Answer

Completely. Plain outer packaging, a neutral sender name, and nothing on the label that reveals what’s inside.

Question 11

What follow-up do I get?

Accepted Answer

Follow-ups are scheduled into every program so your doctor can adjust dosage and track results. You can also message the clinical team between check-ins.

Question 12

Can I pause or stop a program?

Accepted Answer

At any time. Tell your physician and they'll advise how to taper or stop safely — you're never locked in.

Get your questions answered

Getting started

Treatment & safety

Delivery & follow-up